Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order quickly and securely.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (where available)
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Rates
Shipping charges are calculated at checkout based on your delivery address, package weight, and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available) so you can monitor your shipment.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Shipping
We ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.